Goodwill Stores Reopen in Three Phases


Goodwill of Western and Northern Connecticut Retail Stores to Reopen in Three Phases

Stores to reopen with extensive protective measures in place
for staff and customer safety

Bridgeport, Conn. (May 19, 2020) – Goodwill of Western and Northern Connecticut (GWNC) today announced it will reopen its 21 retail stores in three phases, beginning on May 22nd. The first four stores to reopen will be Bridgeport, Brookfield, Monroe and Westport. All donation and store hours will be 9am-7pm.

“The health and safety of our team members and customers is our chief priority, and we have implemented a number of protective measures to deliver a positive in-store experience,” Jeff Wieser, Interim President of Goodwill of Western and Northern Connecticut, said. “Safely welcoming customers back into our stores allows us to generate revenue to support our Career Centers, which are providing virtual services at this time. With high unemployment rates, these services have an added measure of importance right now and we appreciate those who continue to shop with us in support of our mission.”

In response to COVID-19, all GWNC retail locations are asking customers to assess their own health before entering and wear masks when they are shopping. Store capacity and hours have both been reduced, and fitting rooms will remain closed at this time. Sneeze guards have been installed at all checkouts and carts/shopping baskets will be disinfected after each use. Customers are also being asked to keep a distance of 6-feet between themselves and other shoppers and staff, and to follow directional signage placed on the sales floor. Touch-less checkout will also be provided through credit card chip scanning, Android and Apple payment options. In addition, all staff will be required to perform a health screening before every shift. Lastly, contact-less drop off remains in place at all donation sites and donated goods will continue to be quarantined for at least 24-hours in accordance with CDC guidelines.

“While the shopping experience will look different when we reopen, these changes have been made for the health and safety of our team members and customers,” Wieser said. “We are excited to welcome customers back into our stores, and appreciate their patience and cooperation with these new guidelines so that we can open safely.”

Following the reopening of four retail stores on May 22nd, GWNC will reopen nine additional stores on June 1st. The stores opening on June 1st include: Avon, Enfield, Manchester, New Milford, Norwalk, Oxford, Shelton, Stamford Elm and Torrington. GWNC’s remaining retail stores will reopen on June 8th, which includes: Bloomfield, Danbury, Fairfield, Glastonbury, Milford, Newington, Stamford Broad and Waterbury. The Bristol retail store, which was originally scheduled to close on July 19, 2020, will not reopen. All dates and locations are subject to change based on safety recommendations from the CDC and state officials.

For customers who are not comfortable entering a retail store at this time but would like to support GWNC’s mission, Shop Goodwill, the nonprofit’s ecommerce platform, remains open.


Goodwill is a non-profit organization that helps individuals, businesses, and communities come together to support people with disabilities, economic disadvantages, and other barriers to employment. Last year, Goodwill of Western and Northern Connecticut (GWNC) helped 2,766 Connecticut residents find work. And, in 2018, one out of every 275 hires in the US were the result of services provided by Goodwill. Donations of goods and revenue generated from store sales power this mission, with more than 90% reinvested into the programs and services strengthening Connecticut families. GWNC is headquartered in Bridgeport, Conn., and has store, donation, and career center locations around the state. To learn more, visit: